My title is Learning and Development Business Practice Lead. My main responsibility is to ensure critical compliance training requirements are met across our organisation in the UK.
There is no typical day – which is what I love about my new role. If I am not meeting with lots of different people in the business to learn and understand what their critical compliance training requirements are, then I am planning and scoping out the training projects that are a result of these meetings or delivering the training on them.
I am part of a Learning and Development team, but everyone has their own roles, responsibilities and remit. We realise though that for each individual to succeed, team working is a very important part of that success.
I went to the University of Natal in South Africa and have a BSc in Biological Sciences, majoring in Psychology.
I decided to go into the pharmaceutical industry in my 2nd year of university. I had family members in the industry and they highly recommended that I look into it. From speaking with sales representatives in the industry at the time it just sounded like such a rewarding and fulfilling role. I really wanted to be a part of making a difference to people’s lives and I thought that having a scientific and psychology background would put me in good stead for the role.
I became a sales representative in South Africa as soon as I left University in 1998. I then moved back to the UK and worked as a sales representative. After a few years I started working as a Sales Trainer at head office, training product and selling skills. I then became a Sales Manager and held this role for 5 years. In 2010, I left the pharmaceutical Industry and had a complete change, where I set up a business consultancy specialising in franchise companies – so completely different! I really enjoyed my time learning new skills and knowledge, but I just missed the pharmaceutical industry too much. I re-joined the pharmaceutical industry in 2013 as an e-detailing representative to gain insight into what I believe is a real growth area in the industry. I got my new role as Business Practice Lead in April 2014.
I think a solid science background is important, but I do think any other business background is advantageous as there are a lot of transferable skills that can be utilised in the pharmaceutical industry.
It’s brilliant - Everyone is so friendly, like a big extended family.
Being on the launch team for a large product launch conference.
Anything I put my mind to! I firmly believe that you should drive your own development and if you excel in your job have a clear focus and drive and own your development plan, then the pharmaceutical world is your oyster.
Embracing change, being adaptable, innovation, and excellent interpersonal skills.
Take time to research the industry, speak to and research as many people as you can in varying roles so you really understand it.
I head up a team of trainers and training coordinators who provide training on running clinical trials. This includes training on technical regulations and laws, computer systems and the behavioural ('soft') skills needed to effectively do the job